eChineseArt.com offers Chinese traditional paintings, brush paintings, Chinese wall scroll, peony flowers, lotus, plums, love birds, bamboo, Koi pond, Mandarin ducks Chinese paintings, mountain waterfall, Chinese brush water color fabric paintings and original hand painted brush painting from China.

Contacting Us!

Liberty House Company

Any questions or comments? Please send e-mail to us: sales@echineseart.com
Address:

Liberty House Company

P. O. Box 6332

Gainesville, GA 30504, USA.

Fax: 1-877-203-4486

Frequent Asked Questions

The following information is helpful to make your ordering process more smoothly. If you are not sure about anything, please contact us first before you order.

How can you offer original painting at such low prices?

We ONLY sell original artworks. We are able to keep the prices much lower than our competitors since we buy directly from our commissioned artists from Asia and we keep our overhead lowest by selling directly to customers through our online gallery. We pass our savings to you so you don't have to purchase the same quality artwork from stores that have high overhead they need to add to your bill.

What kind of payment methods you accept?

We accept major credit cards online. It is fast, safe and easy to place orders online directly from our web pages. If you are international buyers and your credit card was not accepted while placing order online, you are welcome to order by mail and send us payment in Money Order (in US dollars). Our mailing address can be found at : contact us.

We also accept the following offline payment for people who either don't feel comfortable with online payment -- Casher's check, Post money order, Personal/company check (takes 7 business days for clearance). Please make your payment payable to "Liberty House Company" and mail to address at : contact us.

**Please note for international buyers, we only accept casher's check and post money order since international personal check and company check takes too long to clear.

What is your shipping and handling cost?

Current promotion:

We ship to ANYWHERE in the world from New Jersey (USA) at the following normal shipping and handling rates:

We have free S&H promotions for US orders from time to time. Please pay attention for our current promotion.
Our normal S&H fees are:

	Shipping Within US	Out Side of US
Handling Fees Per Order	US $2.50	US $4.90
Shipping Fees Each Painting	US $5.10~$7.95	US $10.50~$17.80

How do you pack your painting to protect it from damaging?

We always pack all the paintings very carefully in strong durable mailing tubes to protect them from damage.

Our Guarantee

Your total satisfaction is guaranteed. Our goal is to have every customer happy and satisfied with their purchase and we will work incredibly hard to assure the quality of all our products.

If we accidentally shipped the wrong products to you (i.e., not what you specified on the order), please return them to us within 30 days of receiving. We will gladly ship you the right products and refund your cost of returning the products to us.
If you received the product damaged, please return them to us within 30 days of receiving. We will gladly ship you a new one.
If you are not satisfied with the product for any other reasons, and return them within 30 days of receiving, then

If the wrapping of the products is intact and the condition of the product is the same resalable format, you may receive 80% credit for refund or exchange. We charge 20% restocking fees.

If the wrapping of the products has been open, you may receive 60% credit for refund or exchange. We charge 40% restocking fees.

Shipping and handling fees are not subject to refund.

Please send all return to:

Liberty House Company, P O Box 6332, Gainesville, GA 30504, USA.

All returned product must be returned in good conditions in order to warrant any refund.

Sincerely,

Liberty House Company

How do I become your reseller?

Please contact us for more information.